Privacy Policy
Privacy Policy SjaalMania
About Our Privacy Policy
SjaalMania highly values your privacy. Therefore, we only process data that is necessary for the provision and improvement of our services and handle the information we collect about you and your use of our services with great care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services offered through the website of SjaalMania. The effective date of this policy is 24/04/2018. Upon publication of a new version, all previous versions become invalid. This privacy policy describes what data we collect about you, how we use this data, and with whom and under what conditions this data may be shared with third parties. We also explain how we store your data, how we protect it against misuse, and what rights you have regarding the personal data you provide to us.
If you have any questions about our privacy policy, you may contact our privacy representative. Contact details can be found at the end of this privacy policy.
Company Information
Business Address:
Hoofdweg 18
3646 AX Waverveen
The Netherlands
Return Address:
Rendementsweg 6
3641 SK Mijdrecht
The Netherlands
Email Address:
Chamber of Commerce Registration Number:
34306121
VAT Number:
173408916B01
Data Processing
Below, we explain how we process your data, where it is stored, what security measures we use, and who has access to the data.
E-commerce Software
Lightspeed
Our online store is developed using Lightspeed software. Personal data you provide to us for our services is shared with this provider. Lightspeed has access to your data to provide technical support but will never use your data for any other purpose. Under the agreement we have with them, Lightspeed is required to implement appropriate security measures. These measures include SSL encryption and a strong password policy. Lightspeed uses cookies to collect technical information related to your use of the software. No personal data is collected or stored through these cookies.
Lightspeed reserves the right to share collected data within its corporate group to further improve its services.
Web Hosting
Your Hosting
We purchase web hosting and email services from Your Hosting. Your Hosting processes personal data on our behalf and does not use your data for its own purposes. However, it may collect metadata regarding the use of its services. This information does not constitute personal data. Your Hosting has implemented appropriate technical and organizational measures to prevent loss or unauthorized use of your personal data and is contractually bound to confidentiality.
Email and Mailing Lists
Inboxify
Our website uses Inboxify, a third-party provider that handles the distribution of our newsletters. Inboxify will never use your name and email address for its own purposes. Every automated email sent through our website contains an unsubscribe link. If you click this link, you will no longer receive emails from our website. Your personal data is securely stored by Inboxify. Inboxify uses cookies and other internet technologies to determine whether emails are opened and read.
Payment Processors
Mollie
For processing payments in our online store, we use the Mollie platform. Mollie processes your name, address, city, and payment information such as bank account or credit card details. Mollie has implemented appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use anonymized data to improve its services and may share such data with third parties. All safeguards regarding the protection of your personal data also apply to any third parties engaged by Mollie. Mollie retains your data no longer than legally permitted.
Klarna
For processing certain payments, we use the Klarna platform. Klarna processes your name, address, city, and payment information such as bank account or credit card details. Klarna has implemented appropriate technical and organizational measures to protect your personal data. Klarna may use anonymized data to improve its services and share such information with third parties. If you apply for deferred payment or credit facilities, Klarna may share personal data and information about your financial situation with credit assessment agencies. Klarna retains your data only for the period permitted by law.
Reviews
Feedback Company
We collect reviews through the Feedback Company platform. If you leave a review, you are required to provide your name, city, and email address. Feedback Company shares this information with us so that we can link the review to your order. If you grant permission, Feedback Company may also publish your name and city on its website. In some cases, Feedback Company may contact you to request additional information regarding your review.
When we invite you to leave a review, we share your name, email address, and order information with Feedback Company solely for the purpose of sending the review invitation. Feedback Company has implemented appropriate technical and organizational measures to protect your personal data and may engage third parties in providing its services.
Shipping and Logistics
PostNL & MINC
When you place an order with us, it is our responsibility to deliver your package. We use the services of MINC and PostNL for deliveries. Therefore, it is necessary to share your name, address, and city information with these parties. They use this information solely for fulfilling the delivery. If subcontractors are engaged, your data may also be shared with them.
Accounting and Administration
e-Boekhouden
For our accounting and bookkeeping administration, we use the services of e-Boekhouden. We share your name, address, city, and order details. This information is used to administer sales invoices. Your personal data is transmitted and stored securely. e-Boekhouden is bound by confidentiality and will not use your data for any purposes other than those described above.
Pop-up Discount Campaigns and Other Promotions
Dyvelopment
For promotional pop-ups on our website, we work with Dyvelopment. For this purpose, we process your email address based on your consent. We have entered into a data processing agreement with Dyvelopment that includes strict provisions regarding the handling of your data. Dyvelopment may not use the data for any other purpose. We retain this information from the first point of contact until the last point of contact and/or after you have unsubscribed from our newsletter.
Purpose of Data Processing
General Purpose
We use your data solely for providing our services. This means that the purpose of processing is always directly related to the assignment or request you provide. We do not use your data for targeted marketing. If we wish to contact you for reasons other than fulfilling your request, we will first ask for your explicit consent.
Your data is not shared with third parties except where necessary to comply with accounting, administrative, or legal obligations. All such third parties are bound by confidentiality obligations.
Automatically Collected Data
Information automatically collected by our website is processed to improve our services. This data, such as your IP address, web browser, and operating system, is not used to personally identify you.
Cooperation with Tax and Criminal Investigations
In certain circumstances, SjaalMania may be legally required to share your data with government authorities in connection with tax or criminal investigations. Where legally possible, we will oppose such requests to protect your privacy.
Data Retention
We retain your data as long as you remain a customer. This means your customer profile will be stored until you indicate that you no longer wish to use our services. If you make such a request, we will treat it as a request for deletion.
Due to legal and administrative obligations, invoices containing your personal data must be retained for the applicable statutory retention period. After termination of our relationship, employees will no longer have access to your customer profile or documents created in relation to your orders.
Your Rights
Under applicable Dutch and European legislation, you have various rights regarding your personal data.
Right of Access
You have the right to access the personal data we process about you. Requests can be submitted to our privacy representative. You will receive a response within 30 days.
Right to Rectification
You have the right to have inaccurate or incomplete personal data corrected.
Right to Restrict Processing
You have the right to request restriction of the processing of your personal data.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transfer it to another service provider where technically feasible.
Right to Object
You have the right to object to the processing of your personal data. If your objection is justified, we will cease processing and provide copies of the relevant data.
You also have the right not to be subject to automated decision-making or profiling that significantly affects you.
Complaints
You have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your personal data is being processed unlawfully.
Cookies
Google Analytics
Our website uses Google Analytics, a service provided by Google. Cookies are placed to analyze website usage and generate reports on visitor behavior. Google may combine this information with data from other sources and use it to track your online activity. Google may use this information for advertising purposes, including Google Ads and other Google products and services.
Third-Party Cookies
Third-party providers such as AdCrowd, Facebook, and Instagram may also place cookies for remarketing and targeted advertising purposes. These providers may combine information collected through cookies with other datasets to track your online behavior and provide personalized advertising.
Changes to This Privacy Policy
We reserve the right to amend this privacy policy at any time. The most recent version will always be available on this page. If changes affect the way we process previously collected personal data, we will notify you by email.
Contact Details
SjaalMania
Hoofdweg 18
3646 AX Waverveen
The Netherlands
Telephone: +31 6 11362711
Email: [email protected]
Privacy Contact Person
Micky van Vollenhoven